Case
Study

Industrial Relations Society of Queensland (IRSQ)

Managed since 2007

THE BRIEF

As the leading association for the Industrial Relations Sector, the IRSQ manage a membership base of over 400 industrial relations professionals including academics, state and federal government IR and HR practitioners, union officials, lawyers, students, advocates and tribunal members. Managing the secretariat and all associated events, EEE have managed the QLD association since 2006. Over this time, our team have managed on average 10 events per year, including a biennial convention.

Part of EEE’s role as secretariat is managing all day-to-day clerical duties for members and on behalf of the committee.

THE RESULT

EEE has grown alongside the IRSQ to deliver quality service and events to its members over the past 15 years and counting. Throughout this time, our collective team have worked alongside a number of committees and presidents alike who would all attest that EEE have become an extension of their organisation.

Our Secretariat services include:

Day-to-day office and secretarial management including membership, phone and email management
Management of all committee meetings, briefings, webinars and event meetings (face-to-face and onsite)
Website management including event and registration pages, industry job board postings and more (via Wordpress)
Management and delivery of all membership communications and marketing through our EventsAir platform, Mailchimp and Vision6
Delivery of association publications and newsletters
Attend monthly committee meetings
Full membership management including renewals, keeping accurate records of membership lists, new membership applications and follow up substantiation
Management of sponsors including development of sponsorship prospectus, payments and fulfillment of agreements and entitlements
Management of AGM including sending all relevant notices (calls for nominations etc), acting as the Retuning Officer for nominations, management of membership sign-in at AGM
Set up and management of an online voting system (for contested positions)

EEE have managed and assisted with all aspects of this society’s secretariat and event management requirements. The IRSQ’s standard yearly events calendar includes the below:

Annual Breakfast (150+ attendees)
Education Series
Twilight Seminar
AGM
Patrons Lunch (300 – 350 attendees each year)
Education Series
Women in IR High Tea
End of Year Party
IRSQ Convention

Our work on these events includes all required graphic design elements for both events and membership collateral. Our design team work collaboratively with the IRSQ committee to develop print & electronic collateral which assist with event marketing, membership notices, newsletters, event branding and more.

EEE also assist in the delivery of a Biennial education and advocacy course on behalf of IRSQ, including registration management, attendee lists, venue liaison, communication and marketing.

From The Client

Cameron and his team have successfully managed the Secretariat for the Industrial Relations Society of Queensland (‘IRSQ’) for the past 14 years. This has included being the first and main point of contact for our in excess of 350 members, executive and other key stakeholders. Apart from managing regular correspondence, new member sign ups, resignations and the IRSQ website, the team at Essential Experiences have also played an integral role in the coordination and success of our annual calendar of events.

Essential Experiences has brought a level of innovation and professionalism to the daily machinations of the IRSQ through the use of their specialised event software and other EDM platforms.

Joanna Minchinton

Key
Statistic